REC-AUTH: the recorder refused the login
The Kepto user's name or password is wrong, or the user lacks rights.
Updated 9 October 2026
The recorder refused the Kepto user.
- Check the user name and password on the recorder (log in with them on the recorder's screen).
- Make sure the user has live view, playback and event rights for all cameras.
- Some recorders lock a user after several wrong passwords: wait 30 minutes or unlock it as the admin.
- Enter the password again in Connect your recorder.